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Online Privacy Policy

Last Updated: September 14, 2026

UnCreative Capital LLC ("Company," "we," "us," or "our"), which operates The Creative Trader, respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, protect, and otherwise handle information when you visit www.thecreative-trader.com, use our products or services, submit information through our forms, participate in our programs or communities, communicate with us, or otherwise interact with us (collectively, the "Services").

Please also review our Terms of Use / Terms of Service , which govern your use of the Site and Services.

By using the Site or Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as certain information that is automatically collected when you use the Site.

Information You Provide

Depending on how you interact with us, information we collect may include:

  • Your name;
  • Email address;
  • Telephone or mobile number;
  • Mailing or billing address;
  • Account or registration information;
  • Information submitted through applications, questionnaires, surveys, or forms;
  • Information related to purchases, subscriptions, memberships, or transactions;
  • Communications you send to us;
  • Preferences, interests, and other information you voluntarily provide;
  • Information submitted through our communities, support channels, or customer service systems; and
  • Any other information you choose to provide.

Information Collected Automatically

When you visit the Site, certain technical and usage information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Operating system;
  • Device information;
  • Referring URLs;
  • Pages viewed;
  • Dates and times of access;
  • Site interaction information; and
  • Other technical or usage information.

We may use this information to operate the Site, understand how visitors use our Services, improve performance, maintain security, and enhance the user experience.

2. How We Use Your Information

We may use information collected through the Site and Services for legitimate business purposes, including to:

  • Provide, operate, and maintain our products and Services;
  • Process purchases, subscriptions, memberships, and payments;
  • Create and maintain customer accounts;
  • Provide customer service and support;
  • Respond to inquiries and requests;
  • Fulfill orders and provide access to purchased products or Services;
  • Send administrative, transactional, and service-related communications;
  • Send marketing or promotional communications where you have elected to receive them;
  • Deliver SMS or MMS messages where you have provided the applicable consent;
  • Operate our courses, memberships, mentorship programs, communities, and related offerings;
  • Personalize and improve our products and Services;
  • Conduct analytics and understand how our Site and Services are used;
  • Protect against fraudulent, unauthorized, or illegal activity;
  • Maintain the security of our Site and systems;
  • Enforce our agreements, policies, and Terms of Use / Terms of Service;
  • Comply with applicable legal and regulatory obligations; and
  • Carry out other purposes disclosed to you at the time information is collected.

3. Data Sharing Commitment

We Do Not Sell Customer Information

We do not sell, rent, or trade customer personal information or customer opt-in information for marketing or promotional purposes.

We do not sell customer personal information in exchange for monetary compensation.

Mobile information and SMS opt-in information are subject to the additional protections described in the SMS and Text Messaging Privacy section below.

4. SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive SMS or MMS communications from UnCreative Capital LLC, which operates The Creative Trader, we may use your mobile number to provide the communications for which you have consented.

These communications may include, where applicable:

  • Transactional messages;
  • Customer service communications;
  • Account or membership notifications;
  • Appointment or scheduling communications;
  • Registration confirmations and reminders;
  • Program or service information;
  • Educational communications;
  • Informational communications;
  • Promotional or marketing communications, where separately consented to; and
  • Other communications described at the time you provide your consent.

Mobile Information Is Not Shared for Marketing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

We do not sell, rent, or trade mobile telephone numbers or SMS consent information for marketing or promotional purposes.

SMS Consent

Consent to receive text messages is voluntary and is not a condition of purchasing any product or service.

Message frequency may vary depending on your interactions with us, the Services you use, and the communications you have elected to receive.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to the phone number from which you receive our text messages.

For assistance, reply HELP or contact us at [email protected] or 609-759-1536.

After you submit an opt-out request, you may receive an SMS message confirming that you have been unsubscribed. After that confirmation, you will no longer receive the applicable SMS messages unless you opt in again.

5. Marketing and Non-Marketing Communications

We distinguish between marketing and non-marketing communications.

Marketing communications may include promotional offers, program announcements, educational content updates, discounts, service updates, or other promotional information where you have specifically consented to receive such communications.

Non-marketing communications may include customer service messages, account-related communications, registration confirmations, reminders, scheduling information, onboarding information, purchase or payment information, and other communications related to products or Services you have requested.

SMS communications will be sent only in accordance with the consent you provide.

6. Email Communications

If you elect to receive email communications from us, we may send information regarding our products, Services, programs, offers, content, or other matters relevant to your relationship with us.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions contained in the applicable email.

If you experience difficulty unsubscribing, you may contact us at [email protected].

We may continue to send non-promotional communications where reasonably necessary, including communications concerning your account, purchases, subscriptions, access to Services, or customer support requests.

7. Payment Information

Purchases may be processed using secure payment processing services.

Payment information entered during a transaction may be handled directly by the applicable payment processing service in accordance with its own privacy and security practices.

The Company does not intentionally retain full payment card information except where necessary or permitted in connection with a transaction or billing arrangement.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate and improve the Site.

Cookies are small pieces of information stored on your device that may help websites remember information regarding your visit.

Cookies and similar technologies may be used to:

  • Maintain Site functionality;
  • Remember user preferences;
  • Understand Site usage;
  • Improve Site performance;
  • Measure traffic and engagement;
  • Support account functionality;
  • Facilitate authentication;
  • Support analytics where permitted; and
  • Improve the overall user experience.

Most browsers are configured to accept cookies automatically. You may modify your browser settings to reject or delete cookies.

Disabling cookies may cause certain portions of the Site to operate incorrectly or become unavailable.

9. Categories of Personal Information

Personal Information Category Sold for Monetary Consideration
Identifiers, such as name, mailing address, IP address, email address, or telephone number No
Commercial information, such as products or Services purchased, considered, or obtained No
Internet or electronic network activity, such as interaction with the Site No
Customer records and account information No
Communications submitted to the Company No
SMS opt-in information and messaging consent No

10. Legal Requirements

We may use or provide information where required by applicable law, regulation, legal process, court order, or governmental request, or where reasonably necessary to protect the rights, safety, property, or legal interests of the Company, our customers, or others.

Nothing in this section changes the restrictions described above regarding mobile information, text messaging originator opt-in data, and SMS consent.

11. Children

The Site and Services are not intended for children age 13 or younger.

IF YOU ARE 13 YEARS OLD OR YOUNGER, PLEASE DO NOT SUBMIT PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY.

If we become aware that a child age 13 or younger has provided personally identifiable information through the Site, we will take reasonable steps to delete that information from our records.

We encourage parents and guardians to supervise their children's online activity and educate children about protecting personal information online.

12. Security and Data Protection

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

These measures may include:

  • Access controls designed to limit access to personal information;
  • Use of reputable technology and infrastructure providers;
  • Restricted access to personal information based on legitimate business need;
  • Encrypted transmission of information where appropriate and supported;
  • Account authentication and access-management measures;
  • System monitoring and security practices designed to detect unauthorized activity;
  • Reasonable measures to protect stored information from unauthorized access or disclosure; and
  • Periodic review of our data-handling and security practices.

We also seek to limit the collection and retention of personal information to what is reasonably necessary for our business operations, legal obligations, and the provision of our Services.

Despite these safeguards, no method of transmission over the Internet, wireless transmission, or method of electronic storage can be guaranteed to be completely secure. Accordingly, while we strive to protect your personal information, we cannot guarantee absolute security.

13. Malware, Spyware, and Viruses

Neither the Company nor the Site knowingly permits or distributes malware, spyware, viruses, or other malicious software.

We take reasonable steps intended to maintain the security and integrity of our systems, but we cannot guarantee that the Site will always be completely free from harmful components introduced by others.

14. Links to External Websites

The Site may contain links to websites, platforms, services, or applications that are not operated by us.

When you leave our Site or interact with another website or service, that service's terms and privacy policies may apply.

We encourage you to review the privacy policy of any website or service before providing personal information.

15. Community Areas, Forums, and Chat Features

Certain Services may include forums, community areas, chat rooms, Discord communities, message boards, comment sections, or similar interactive features.

Information that you voluntarily make publicly available or disclose to other users through these areas may be visible to others.

You are responsible for the personal information you choose to disclose through public or community-facing portions of our Services.

We recommend that you avoid posting sensitive personal information in public or semi-public areas.

16. Your Choices and Opt-Out Rights

You may choose not to provide certain personal information, although doing so may prevent you from accessing particular features or Services.

You may opt out of marketing communications at any time.

Email

Use the unsubscribe link contained in the applicable marketing email or contact [email protected].

SMS

Reply STOP to the phone number from which you receive our text messages.

For assistance, reply HELP, email [email protected], or contact us at 609-759-1536.

Opting out of one communication channel does not automatically opt you out of another communication channel unless otherwise stated.

17. Do Not Sell

We do not sell personal information for monetary consideration.

We do not sell mobile telephone numbers, SMS opt-in data, or SMS consent information.

Where applicable privacy law provides rights concerning access, deletion, correction, or other processing of personal information, you may contact us using the information below to make a request.

We may need to verify your identity before fulfilling certain requests.

18. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide our Services;
  • Maintain customer accounts;
  • Complete transactions;
  • Fulfill contractual obligations;
  • Maintain appropriate business and financial records;
  • Resolve disputes;
  • Enforce agreements;
  • Protect against fraud or abuse; and
  • Comply with legal, tax, accounting, or regulatory requirements.

The applicable retention period may vary depending on the nature of the information and the reason it was collected.

19. Information Submitted Through General Inquiries

Information you provide through general email inquiries, customer support communications, or contact forms is used primarily to respond to your inquiry and provide requested assistance.

Such information may also be retained as reasonably necessary for customer service, recordkeeping, legal compliance, fraud prevention, or other legitimate business purposes described in this Privacy Policy.

We do not sell information submitted through general inquiries.

20. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes to our practices, Services, technology, legal requirements, or business operations.

When changes are made, the revised policy will be posted on this page and the Last Updated date will be updated.

Changes will apply prospectively unless otherwise required by applicable law.

We encourage you to periodically review this Privacy Policy.

21. Your Acceptance of This Policy

By using the Site or Services, you acknowledge the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Site and Services.

22. Contact Us

If you have questions, complaints, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

UnCreative Capital LLC
Operator of The Creative Trader

Email: [email protected]
Business Phone: 609-759-1536

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